About Us...

Customer Care has been specialising in providing Mystery Shopping service to New Zealand businesses since 1992.

Customer Care is committed to delivering high quality, personalised, and professional services to our clients. Using a consultative approach we take the time to listen and understand your business. We tailor our comprehensive programmes to reflect your business situation.

Read more about us >

Let us help you GAIN INSIGHT into your business and the service you provide to YOUR customers

Customer Care can help you gain insight, identify and improve the customer experience to ensure loyalty and growth in your business!

Check out our list of services to see what we provide and how we can help you.

Mystery Shopping | Competitor Analysis | Compliance Auditing | Telephone Solutions | Online Shopping Evaluations

Want to talk?

Just give us a call on

0800 205 183

and we'll be happy to answer any questions you have.

What Our Clients Say

“Customer Care has been great to work with on the Sustainable Transport Programme. They were quick to come to grips with the complex project and worked collaboratively to help us design an appropriate plan. They became part of the team and not just a supplier. They are very passionate about what they do and are committed to providing a quality product. They have more than exceeded our expectation. Words that spring to mind when I think of the staff at Customer Care are: supportive, quick to grasp the issues, helpful, forthright, intelligent, fun, and deliver the goods.”
Sian Carvell, Environmental Education Officer, Environment Canterbury

Get in touch with us for a quote