COMPLIANCE AUDITS/STORE AUDITS
We have invested in the latest mobile technology to ensure that our retail/store audits provide real time information and images.
Our audits can cover as many areas as desired including:
- Product displays
- Promotions Placements and Pricing
- Marketing Materials
- Point of Sale Merchandising
Engaging in these audits will ensure that your stores are representing the brand in a way to obtain and increase Customer Satisfaction
Compliance auditing is all about ensuring your staff are adhering to policies and statutory regulations. Failure to adhere can result in legal consequences.
Compliance Auditing is conducted by Mystery Shoppers and involves them visiting your premises to conduct the audit.
Common areas are:
- Casinos/Gaming Rooms - ensuring that problem gamblers are reported
- Liquor Stores - ensuring liquor is only sold to people over 18 and that ID is being requested if the shopper looks under 25
- Facility Maintenance Standards
- Checking that materials and signage comply with legal guidelines
- Information - are your staff giving the correct information to specific request