Enquire Now 


Mystery Shopping

June 07, 2019 at 10:50 AM

So many people think of Mystery Shopping as a negative tool where they believe Mystery Shoppers are only looking to criticise.  This cannot be further from the truth, at Customer Care we see reports come through which identify staff that are outstanding and deserve recognition and a 'pat on the back' from their employer. 

For the staff that do not perform well, Mystery Shopping is a valuable tool to identify training needs to ensure top results are achieved.



Leave a Reply

(Email addresses will not be published.)

Please type the letters and numbers shown in the image.Captcha CodeClick the image to see another captcha.