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Recognising and Rewarding your staff

Enquire Now........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ A lot of people believe that Mystery Shopping is only used to find out what staff memb
To achieve customer retention and loyalty, you need to understand the importance of praising your staff for their work. Praise and recognition are vital to any business or workplace as we all need to feel valued for the work we do. http://www.customercare.co.nz/news-hub/recognising-and-rewarding-your-staff/

Online Shopping/Website Evaluations

Enquire Now........nbsp........ New Zealanders are increasingly using the internet to do the shopping for them.........nbsp........ This is bound to increase but it is important for businesses to realize that they still n
It is important for businesses to provide online shopping customers with excellent customer service despite not being face to face. Shoppers are becoming more and more tech savvy and demand great service and most importantly they require efficient cont… http://www.customercare.co.nz/news-hub/online-shoppingwebsite-evaluations/

How much does poor customer service cost your business?

Enquire Now........nbsp........ For many organisations........ customer service is considered nothing more than a cost associated with doing business. T....his........ as evidence has shown
When customers have a bad customer service experience, they are often quick to ensure that other people learn about it. It is becoming of increasing importance to ensure you provide your customers with great service to ensure sales. Poor customer servic… http://www.customercare.co.nz/news-hub/how-much-does-poor-customer-service-cost-your-business/

Appealing Audit/Mystery Shopping results

Enquire Now........nbsp........ We now provide businesses a tool for management of Corrective Actions........ Audit Errors and Exceptions. They enable staff to actively participate in Mystery Shoppin
We now provide your business with a tool for management of Corrective Actions, Audit Errors and Exceptions. http://www.customercare.co.nz/news-hub/appealing-mystery-audit-results/

What Mystery Shopping/Secret Shopping is and why your business needs it!

Enquire Now........nbsp........ For the vast majority of businesses........ the customer is the key to sustainability and profitability. Putting the customer first l....eads to better experiences for both the business and the consumer. If the customer of a bu
“The purpose of a business is to create a customer who creates customers” http://www.customercare.co.nz/news-hub/what-mystery-shoppingsecret-shopping-is-and-why-you-need-it/

Mystery Shopping Process - Simple and Easy

Enquire Now........nbsp........ ....
The process of Mystery Shopping with Customer Care is simple and easy with no contracts required, no set up fees and no reporting costs! http://www.customercare.co.nz/news-hub/mystery-shopping-process-simple-and-easy/

Mystery Shopping

Enquire Now........nbsp........ ....
Engaging Mystery Shoppers for your business identifies not only training needs but top performers who deserve recognition! http://www.customercare.co.nz/news-hub/mystery-shopping-positive-tool-not-a-negative/

News Hub Articles

Aug
06
Secret Shopping
The process of Mystery Shopping with Customer Care is simple and easy with no contracts required, no set up fees and no reporting costs!
Read More

Jun
07
Secret Shopping
Engaging Mystery Shoppers for your business identifies not only training needs but top performers who deserve recognition!
Read More

Jun
05
Read More

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