Enquire Now........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ ........nbsp........ A lot of people believe that Mystery Shopping is only used to find out what staff memb
To achieve customer retention and loyalty, you need to understand the importance of praising your staff for their work. Praise and recognition are vital to any business or workplace as we all need to feel valued for the work we do. http://www.customercare.co.nz/news-hub/recognising-and-rewarding-your-staff/
Enquire Now........nbsp........ New Zealanders are increasingly using the internet to do the shopping for them.........nbsp........ This is bound to increase but it is important for businesses to realize that they still n
It is important for businesses to provide online shopping customers with excellent customer service despite not being face to face.
Shoppers are becoming more and more tech savvy and demand great service and most importantly they require efficient cont… http://www.customercare.co.nz/news-hub/online-shoppingwebsite-evaluations/
Enquire Now........nbsp........ For many organisations........ customer service is considered nothing more than a cost associated with doing business. T....his........ as evidence has shown
When customers have a bad customer service experience, they are often quick to ensure that other people learn about it. It is becoming of increasing importance to ensure you provide your customers with great service to ensure sales. Poor customer servic… http://www.customercare.co.nz/news-hub/how-much-does-poor-customer-service-cost-your-business/
Enquire Now........nbsp........ We now provide businesses a tool for management of Corrective Actions........ Audit Errors and Exceptions. They enable staff to actively participate in Mystery Shoppin
We now provide your business with a tool for management of Corrective Actions, Audit Errors and Exceptions. http://www.customercare.co.nz/news-hub/appealing-mystery-audit-results/